So, how can brands use CPaaS to better compete and improve? Here are five go-to strategies: Streamline Internal Processes: Integrate features like voice, video and chat into the apps employees use to simplify and streamline communications.
fromhttps://blog voipinnovations com/blog/five-ways-to-maximize-your-cpaas-investment.. Allow them to better engage with one fully-loaded collaboration app, versus multiple disparate ones.. Communications Platform as a Service (CPaaS)—a market expected to grow from $400 million in 2015 to over $8 billion by 2019—is entirely changing the game by allowing virtually anyone to create custom communication applications.. Eliminate workflow interruptions and the need to pause during critical conversations.
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